We were on our way home from Texas and right on the connection of the hwy 40 and 81 North one Leif Spring on trailer broke so we got off the 40 in Lebanon, TN and found a Campground right in the City. We started looking for a place to repair the trailer and after a dozen of calls we find this place and told us to bring the trailer on Monday, so we did. After checking the Leif size they didn’t have it in stock. They tried all over the City to get one and couldn’t find on so they decided to order one from Amazon for next day delivery. The trailer was up on jack so we couldn’t go back to the campground and had no place to stay. After a discussion we with Matt, he decided it was ok for us to stay in our trailer overnight and We were so relief because we had our 2 cats with us. Sadly the part didn’t come in the next day. Of course we all were disappointed and we had to sleep one more night. We had water and power so we were a lot better in our thing than a Hotel room. Next day we went for a long walk hopping for an early delivery and when we came back the job was almost done. Jake did a great job and was happy for us. I also gave a big hug to Matt. 1/2 hour later we were back on road. Matt was there also and check with us before he close the store to make sure we were ok for the night. Those guys are so great knowing we were stuck with 2 cats so they all did what they could and as fast as they could to get us back home. It’s not every day that you meet people like that and I’m glad we found them. Thank you to Matt, Greg and Jake.

I reached out via email to get new LED lights for my trailer. Within a very short amount of time, Greg from this location reaches out to me. Greg was outstanding as he told me the information I needed to get the parts for my trailer. Within a few quick texts I had all the part information I needed and options to purchase. Every company would be better if they had employees like Greg that shows his trust and integrity to make sure customers like myself have what we need to continue to enjoy using our BIG TEX TRAILERS!!

1st time customer today and I am hooked! Super nice and professional team. Scheduling was a breeze and they called to confirm my appointment. In/out quickly. Very detailed inspection on my horse trailer and then took the time to go over their inspection with me. Impressive service.